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Service Administration Apprentice

Location: Totnes, Devon

Job Type: Apprenticeship

Job Description

Valeport is a world leader in the design and manufacture of monitoring instruments for the offshore, environmental, water treatment and water distribution markets. Due to increasing demand and an expanding range of products, this role has arisen.

We are looking for an enthusiastic Service Administration Apprentice to join our busy Service team.

Training will be given so that you will become fully competent in all aspects of administration. Skills which you will be required to develop will include updating of spreadsheets, re-writing service reports, updating customer information.

This role will include the following duties:

Key responsibilities:

  • Responding to customer emails
  • Issuing service quotations
  • Providing administrative support to the service department

Desired qualifications / experience:

  • GCSE or equivalent in English and Maths Grade C or above
  • Computer literate
  • Worked with word, excel etc.

Training to be provided:

  • One day a week at South Devon College during term time
  • Level 2 and Level 3 qualifications gained in order to complete the Level 3 apprenticeship standard
  • You will have an assigned assessor coach who will complete regular progress reviews
  • Functional Skills Level in English and Maths if required for framework

Future prospects:

  • Continued future employment within Service administration

Reports to:

  • Service Manager, Valeport Limited, St. Peter’s Quay, Totnes. TQ9 5EW


  • 24 days annual leave as standard
  • An extra day off on your birthday
  • Health insurance
  • Free on-site parking
  • Free eye tests (subject to limits)
  • Free tea and coffee
  • Focus on staff growth and development
  • Financial support and leave of absence for relevant training
  • Death in Service Life Insurance
  • Staff social events


  • 8 hour shift
  • Monday to Friday
  • 40h weekly (including college)

Expected duration of apprenticeship:

  • 42-48 months

Work location:

  • One location – Totnes

Ability to commute/relocate:

  • Totnes: reliably commute or plan to relocate before starting work (required)


  • GCSE or equivalent (required)

Work authorisation:

  • United Kingdom (required)
Find out more about working at Valeport here