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To book your instrument for service/calibration, please email elakin@valeport.co.uk or telephone Emma Lakin, Service Administrator on +44(0)1803 869271.
You will be issued an RMA (Return to Manufacturer Authorisation) number which will be needed for the completion of the RMA document which can be downloaded below.
If you are returning goods from outside the EU, please also note the Return of Goods instructions document which provides important and useful information to speed customs clearance into the UK / EU.
Click on a link below to download documents:
Valeport Service Request form Return of Goods form
Take advantage of Valeport’s perpetual Service Warranty when you get any Valeport instrument serviced and calibrated. This unique warranty is automatically granted and part of our ongoing investment into our Service Department. For full details of the policy document, please download: Service Warranty Policy Document
Valeport’s Service & Calibration Department has a team of dedicated technicians that can service, repair, test and calibrate any Valeport product.
Our facilities allow calibration of the following sensors, all to UKAS traceable standards:
We have invested heavily in calibration equipment to enable us to calibrate your instrument to extremely high levels of accuracy:
In addition, our standard procedures and facilities ensure that your instrument is calibrated and serviced to the highest level of detail:
All equipment returned to us is subject to a service procedure that will: